Privacy policy
Arubah Family Medical Centre's Privacy Policy outlines how the hospital collects, uses, protects, and shares personal data from users interacting with its website, including browsing services, booking appointments, and submitting contact forms. This policy complies with the Nigeria Data Protection Act 2023 and applies to data processed at 9 Kudirat Salami Street, Agungi, Lekki, Lagos, Nigeria. Users consent to these practices by using the site.
Information Collected
The hospital collects personal data such as name, email, phone number, and appointment preferences when users book appointments or submit forms. Non-personal data like IP address, browser type, and site usage analytics (via cookies) is also gathered to improve services. No sensitive health data is collected via the website; such details are handled in-person or through secure patient portals.
Use of Information
Data is used to process appointment bookings, respond to inquiries, send confirmations, and enhance website functionality. It supports internal operations like service improvements and marketing communications (with opt-out options). The hospital does not sell user data to third parties.
Data Sharing and Disclosure
Personal data may be shared with service providers for hosting, payment processing, or appointment scheduling, all bound by confidentiality agreements. Disclosure occurs only for legal requirements, such as court orders under Nigerian law, or to protect hospital rights. International transfers, if any, comply with NDP Act safeguards.
Data Security
Robust measures including encryption, access controls, and regular audits protect data from unauthorized access or breaches. Despite these, no system is fully secure, so users share information at their own risk. In case of a breach, affected users will be notified promptly.
Cookies and Tracking
The site uses essential cookies for functionality and optional analytics cookies for performance tracking. Users can manage preferences via browser settings. Third-party tools like Google Analytics may process anonymized data.
User Rights
Under the Nigeria Data Protection Act, users can access, correct, delete, or object to data processing by contacting the hospital. Requests are handled within 30 days. Opt-out from marketing at any time.
Governing Law
These terms are governed by the laws of the Federal Republic of Nigeria. Disputes shall be resolved in courts of Lagos State. Users consent to jurisdiction there.
Policy Updates
This policy may be updated; changes are posted on the site with the revision date. Continued use constitutes acceptance. Last updated: December 25, 2025. Contact info@afmcl.com for inquiries.
